We usually ship orders 2-3 working days after receipt. Domestic orders in Metros are usually delivered in 3-4 business days and outside metro areas in about 6-8 days after they have shipped. For international orders, delivery times vary between 7-12 days after they have shipped.

For orders with delivery in India, there is a flat Rs 99 shipping rate for orders below Rs 4000 and free shipping on orders above Rs 4000

The Flat rate shipping charges and free shipping will not apply to some categories of products like Quilts, Floor cushions, Wooden and Ceramic items.

We offer Returns only in case a product is wrongfully delivered (product delivered is different from the product in the order confirmation mail).

You can exchange your product for size or in the case of a genuine quality or manufacturing defect. In the case of defects, please photograph the issue as soon as you receive the product.

Most of our products are handcrafted. Minor variations in colour and design are indicative of the handmade and unique nature of our products and should not be considered defects

We accept online payments through Debit/Credit card, Net banking, UPI and COD

We suggest you to follow https://www.theshopindia.com/size-guides for size guide. Our size guide shows body measurements not the outfit measurements.

You will receive order status updates via email at the time of order confirmation and order shipping.

In the interest of sustainability, the shop reuses the clear bags used when products are delivered from the country of origin instead of disposable packaging. We are mindful of the environment and carefully wrap the products we deliver while striving to use simple packaging, so we hope you will understand.