The shipping method varies depending on the size. The basic shipping cost is as follows. *Please note that the shipping cost varies depending on the delivery area. Hokkaido...1730 yen Northern Tohoku (Aomori, Akita, Iwate)...1340 yen Southern Tohoku (Miyagi, Yamagata, Fukushima)...1220 yen Kanto (Ibaraki, Tochigi, Gunma, Saitama, Chiba, Kanagawa, Tokyo, Yamanashi)...1220 yen Shinetsu (Niigata, Nagano)...1220 yen Hokuriku (Toyama, Ishikawa, Fukui)...1220 yen Chubu (Shizuoka, Aichi, Mie, Gifu)...1220 yen Kansai (Osaka, Kyoto, Shiga, Nara, Wakayama, Hyogo)... 1340 yen Chugoku (Okayama, Hiroshima, Yamaguchi, Tottori, Shimane)... 1470 yen Shikoku (Kagawa, Tokushima, Ehime, Kochi)... 1590 yen Kyushu (Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyagi, Kagoshima)... 1730 yen Okinawa... 3520 yen **** 〇About overseas shipping Our store only accepts deliveries within Japan. We do not ship overseas. In addition, we cannot handle any customs issues, transportation issues, initial defects, etc. that may occur if you use a forwarding service. Thank you for your understanding in advance.
Products that are not eligible for flat-rate shipping
Fixed shipping rates do not apply to some products, such as floor cushions, rugs, and ceramic products. These products are large in size or have different packaging, so they may be difficult to ship using standard shipping methods. For applicable products, we will inform you of the shipping fee separately, so please check it when placing your order.
How long will it take to ship?
Delivery times vary depending on the delivery area, but as a general rule, we will deliver within 7 days after confirming payment. During special events, etc., inventory may be shared, so items may be out of stock. In the unlikely event that an item is out of stock, we will notify you of the shortage within 4 days and discuss the delivery date. *Delivery times may vary slightly depending on traffic conditions, weather, and region. Thank you for your understanding.
Need to change your address?
If your order has not been shipped, there is no charge for address changes. After your order has been shipped, address changes may incur additional charges. To change your address, please go to the ____ page.
How do I find out the status of my order?
Product delivery status You can check the delivery status of your order in the following ways. ・Checking on My Page "Order History" After logging in to My Page, click "Check delivery status" ・For Sagawa Express: Checking via "Package Inquiry Service" On the day the shipment is completed, we will send you an email stating "Your ordered item has been shipped." You can check the status of your package by entering the shipping slip number listed in the email. For baggage inquiry service, click here
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